Despite the fact that more than three-fourths of individual annuity accounts are sold by financial advisors or insurance agents, customer satisfaction is increasingly being driven by direct engagement with providers. According to the J.D. Power 2021 U.S. Individual Annuity Study,SM released today, customer engagement with provider websites and direct communications from their provider have increased considerably and have helped drive an increase in overall annuity customer satisfaction—even as satisfaction with the advisor experience declines.
“The age-old perception that the advisor/agent owns the entire annuity customer relationship is no longer the case,” [...]
Arab youth have named the United Arab Emirates (UAE) as the country in the world they would most like to live in and the one they would most like their own nation to emulate – for the tenth straight year. This is one of the main findings of the 13th Annual ASDA’A BCW Arab Youth Survey.
The UAE has topped the list of most preferred countries every year since young Arab men and women across the Middle East & Africa (MENA) were first asked the question in 2012. This year’s study, conducted by global research and analytics company PSB Insights, polled 3,400 young Arabs, 18- to 24-years, in 50 cities and territories in 17 Arab states from June 6 to 30, 2021, with the cohort [...]
ThreatQuotient™, a leading security operations platform innovator, today released the State of Cyber Security Automation Adoption in 2021, new research focused on understanding the importance, challenges and trends facing businesses when it comes to automating their IT security systems. Based on survey results from 250 senior cybersecurity professionals at UK companies employing 2,000+ people from a range of industries, the report determined 98% intend to automate more in the next 12 months, but 41% have a lack of trust in automation’s outcomes.
As distributed workforces expand the threat surface, organizations must find ways to automate their security systems to [...]
A recent report by the Business Registration and Licensing sector of Dubai Economy revealed that 6,928 new licences were issued during September 2021, a growth of 68% compared to the same period in 2020, when 4,113 licenses were issued.
The figures reflect the emirate’s ability to maintain its robust economic growth, high levels of ease of doing business, measures to ensure business continuity and further simplify business procedures, and enhanced business competitiveness.
According to the report, 56% of new licences issued in September 2021 were professional, 43% were commercial and the remaining one percent was distributed among the industrial and tourism [...]
Tenable®, Inc., the Cyber Exposure company, has published results of a study that found 86% of Saudi organizations suffered a business impacting cyberattack* attributed to vulnerabilities in technology put in place during the pandemic. The data is drawn from ‘Beyond Boundaries: The Future of Cybersecurity in the New World of Work,’ a commissioned study of more than 1,300 security leaders, business executives and remote employees, including 104 in The Kingdom of Saudi Arabia, conducted by Forrester Consulting on behalf of Tenable.
The pandemic accelerated remote work for many Saudi organizations. In fact, 91% of organizations now have remote employees, up from just 34% in [...]
With 2,200 cyberattacks occurring each day – translating to nearly one every 39 seconds – passwords are a bigger threat to online information safety than ever before. When protecting our accounts, there are certainly strategies we can use to significantly reduce the chances of our private information being hacked or exposed. Beyond Identity surveyed 1,015 people in the U.S. to learn more about their password-making strategies and how they generally conduct themselves in regards to online safety.
Ten percent of respondents were worried that someone would be able to sift through their social media accounts and gain access to their passwords. Companies concerned [...]
The world needs greater unity and collaboration and must share innovations and expertise if humankind is to tackle its most pressing challenges, according to an overwhelming majority of respondents in a global study by Expo 2020 Dubai.
Her Excellency Reem Al Hashimy, UAE Minister of State for International Cooperation and Director General of Expo 2020 Dubai, said: “As we learn to live with a changed world and rebuild from COVID-19, some things remain constant, such as our desire to reach out to one another, between communities and across borders, to enable progress through the exchange of knowledge, ideas and perspectives. We are eager to see a new era of global [...]
More than a third (37%) of UAE consumers would rather switch retailers or shop on another site (35%) than wait if there were delays in completing their online purchase, according to the 2021 Stay Secure consumer survey released by world leader in digital payments, Visa, Dubai Police, and Dubai Economy (DED) as part of their annual Stay Secure consumer education campaign.
The survey indicates that as UAE consumers have become increasingly savvy about paying digitally, their expectations for both in-store and eCommerce payment experiences has skyrocketed. When shopping online, nearly one in two consumers abandon their shopping cart if they experience a delay or [...]